The bot comes ready to use in your server! Make sure the bot has the correct role and channel permissions in order to play music. If you'd like to configure settings, you can use the ;settings command.

StormBeatz has many free features for everyone to use. Upgrade to premium for an enhanced music experience! Fewer restrictions, 24/7 mode, autoplay, playlists, additional settings, custom sound effects, and more! See our premium page for the full list.

If you purchased a server premium tier, you can activate servers on our dashboard by clicking the Manage Premium button at https://panel.stormbeatz.org.

We're sorry you're not satisfied with StormBeatz Premium! You can manage your subscription at any time on our dashboard by clicking the Manage Premium button at https://panel.stormbeatz.org.

Contact us via Discord or email at payments@stormbeatz.org within the first 3 days. Check the Refund Policy page for more details.

StormBeatz is maintained by a bot development team managed by real people. Premium and donations help keep StormBeatz running by covering all our expenses!

There could be many reasons as to why. No one likes laggy music obviously, and we would like you to have the best quality possible, so here are some possible reasons as to why it is happening and some solutions:

1. VPN. You possibly have a VPN enabled, and we get that! However, VPNs can usually decrease the sound quality by a lot. We recommend you disable it while listening to StormBeatz play music.
2. Your internet. Not everyone may have a great internet, which is totally understandable! Making sure no one else is using your internet or resetting your modem could help.
3. Server region. It could possibly be the server region for voice channels causing this, so to fix this you may use the ;fix command. Simply just run ;fix voice, and it should change the server region and get steady music.
4. Voice channel bitrate. Higher bitrates can usually mean the audio quality will be poorer for people with bad connection. Lowering it could help.
5. If all of the above fails, please join our Discord server for help.

We highly value the privacy of all users, and as such, the bot remains deafened while in a voice channel at all times. This also improves bot performance and audio quality to a certain extent.

Just configure the permissions of the voice channels accordingly! Steps to block StormBeatz access to a voice channel:

1. Make sure the bot doesn't have the ADMINISTRATOR permission
2. Click the gear or edit channel on the voice channel
3. Go to the Permissions tab
4. Click +
5. Search for "StormBeatz"
6. Click X next to the Connect permission

In most situations, you can run the ;fix player command. Some issues might be the bot telling you to join the same voice channel even though it's not in any voice channel. This may have been caused from a recent crash or bug with the bot, so please report it to the Support Server if you encounter this.

Because of the way the audio on certain devices is set up, some of our sound effects don't work on all of them. Some headphones may not support effects like 8d, leftear, rightear, and so on, and we have no control over this. You could try adjusting the audio settings to see if it solves the problem. If you believe the sound effects are not actually working and not a problem with your audio output, please report it in the Support Server for further assistance.